Refund & Cancellation Policy

Effective Date: 21/03/2026

At CareerChoice360, we aim to provide professional and transparent education consultancy services. This Refund & Cancellation Policy outlines the terms under which payments, cancellations, and refunds are handled.

By using our services, you agree to the terms mentioned below.

1. 📌 Nature of Services

CareerChoice360 provides career counselling, guidance, and support services related to college admissions and course selection.

  • We do not guarantee admission, scholarships, or placements
  • Fees charged are for consultation, guidance, and support services only

2. ❌ Cancellation Policy

a) By the User

  • Users may request cancellation of services by contacting us via email or phone
  • Cancellation requests must be made before the commencement of the service

b) By CareerChoice360

We reserve the right to cancel or refuse services in cases such as:

  • Incomplete or incorrect information provided by the user
  • Misuse of services or inappropriate conduct
  • Unforeseen circumstances beyond our control

In such cases, applicable refunds (if any) will be processed at our discretion.

3. 💸 Refund Policy

a) Eligibility for Refund

Refunds may be considered only under the following conditions:

  • Payment made for a service that has not yet been initiated
  • Duplicate or excess payment made by mistake
  • Service cannot be delivered due to internal limitations

b) Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Once counselling or consultation services have been delivered
  • After profile evaluation, college shortlisting, or admission guidance has started
  • If a user is dissatisfied with admission outcomes or results
  • Failure to secure admission, scholarship, or placement

4. ⏳ Refund Processing Time

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be issued through the original mode of payment, wherever possible

5. 🔄 Service Modifications

In some cases, instead of a refund, we may offer:

  • Rescheduling of counselling sessions
  • Adjustments to services based on user requirements

6. 📢 Important Disclaimer

  • CareerChoice360 provides guidance services only
  • Admission decisions are made solely by colleges/universities
  • Fees paid are for time, expertise, and consultancy services—not for admission

7. 📞 Contact for Refund & Cancellation

For any refund or cancellation requests, please contact us:

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